Fraud Disclaimer
Monixa Ltd wishes to draw the attention of our customers and members of the general public to the practice of “cloning” which is where fraudsters impersonate genuine, FCA-authorised firms like Monixa.
Fraudsters may copy our name, logo and firm reference number, set up a lookalike website, or contact you by phone, text, email or letter pretending to be us. Potential warning signs include:
We advise against providing personal information, disclosing bank details or sending money to any person claiming to represent Monixa or to have a relationship with us.
Monixa Ltd. will have NO LIABILITY whatsoever for any and all losses and/or damages suffered by anyone who falls victim to such scams/letters from fraudsters.
What to check
Monixa only operates from https://monixa.co.uk/ and is authorised and regulated by the Financial Conduct Authority under firm reference number 672828.
You can check this at any time on the FCA Register and by comparing any contact details you've been given against those published on our official site.
We strongly advise our customers to seek information/clarifications by contacting us directly and/or online via our Contact page or call us directly to our customer service at 0330 027 0685.
Our Principal Address for Correspondence is:
Monixa Ltd.,
Centurion House, London Road, Staines-upon-Thames, TW18 4AX
Company number 08046177.
If you're ever unsure whether contact is genuinely from us, don't use any number, link or address given to you in the message. Hang up or close it, then contact us directly using the details on our official website or the FCA Register.
We aim to always provide the best support to our customers and members of the general public. If you have concerns that you may have been subject to fraud, please go to Recognising Fraud for further information, guidance and details on how Monixa may be able to support you.
Fraudsters may copy our name, logo and firm reference number, set up a lookalike website, or contact you by phone, text, email or letter pretending to be us. Potential warning signs include:
- A web address that looks similar to ours but is spelled slightly differently, uses a different domain ending, or isn't the address shown on our official site.
- Being asked to pay an upfront ‘release’, ‘processing’, ‘insurance’ or ‘unlocking’ fee before a loan can be paid out. We will never ask you to do this.
- Being asked for your full online banking password, PIN, or a one-time passcode sent to your phone. We will never ask you for these.
- Pressure to act immediately, threats of legal action out of the blue, or offers that seem guaranteed regardless of your circumstances.
- Calls from withheld, mobile or overseas numbers, or emails from a free provider (e.g. Gmail, Outlook) rather than our own domain.
- Poor spelling and grammar, a generic greeting (‘Dear Customer’), or a low-quality version of our logo.
We advise against providing personal information, disclosing bank details or sending money to any person claiming to represent Monixa or to have a relationship with us.
Monixa Ltd. will have NO LIABILITY whatsoever for any and all losses and/or damages suffered by anyone who falls victim to such scams/letters from fraudsters.
What to check
Monixa only operates from https://monixa.co.uk/ and is authorised and regulated by the Financial Conduct Authority under firm reference number 672828.
You can check this at any time on the FCA Register and by comparing any contact details you've been given against those published on our official site.
We strongly advise our customers to seek information/clarifications by contacting us directly and/or online via our Contact page or call us directly to our customer service at 0330 027 0685.
Our Principal Address for Correspondence is:
Monixa Ltd.,
Centurion House, London Road, Staines-upon-Thames, TW18 4AX
Company number 08046177.
If you're ever unsure whether contact is genuinely from us, don't use any number, link or address given to you in the message. Hang up or close it, then contact us directly using the details on our official website or the FCA Register.
We aim to always provide the best support to our customers and members of the general public. If you have concerns that you may have been subject to fraud, please go to Recognising Fraud for further information, guidance and details on how Monixa may be able to support you.